Terms & Condition

Using Our Services

We support your healthcare operations with reliable billing and administrative solutions. By using our services, you agree to act legally and responsibly. Accessing our platform without permission may result in service suspension.

Creating an Account

Some features require you to create an account. Keep your login details safe and private. You are responsible for all activity on your account. If you think it has been compromised, contact us right away.

What We Offer

Bluestone RCM delivers comprehensive medical billing solutions designed to support efficient practice operations. Our services include medical coding, provider credentialing, denial management, accounts receivable follow-up, and virtual scribe support. Each engagement is guided by a clearly defined service agreement or call script that outlines the scope of services and expected turnaround times, ensuring transparency and consistent delivery.

Payments and Billing

We offer flexible billing options, allowing you to choose between monthly or annual plans based on your needs. All fees are non-refundable unless otherwise specified in a written agreement. To ensure complete transparency, we will always provide clear pricing details and terms before you make any commitment.

Intellectual Property

All content on bluestoneRCM.com (including text, branding, graphics, and technology) is the property of Bluestone RCM. Reproduction or reuse of any materials without explicit permission is prohibited.

Partner Integrations

We may collaborate with trusted third-party platforms to enhance the tools and services we offer. While we ensure seamless connectivity, Bluestone RCM is not responsible for the content, performance, or actions of third-party vendors.

SMS Communication Policy

By signing up for our services, you may receive SMS messages about your accounts, including:

• Appointment confirmations & reminders
• Service status updates
• Promotional offers (if opt-in)
• Account verification codes (2FA)

Message frequency may vary depending on your preferences and usage. Standard messaging rates apply. You can opt out anytime by replying STOP to a message, or get help by replying HELP or emailing us at info@bluestonercm.com.

Service Suspension or Termination

We can suspend or end your access if you violate these terms. We'll try to give notice whenever we can.